Privacy Policy

1. Introduction

GlowSmart ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website glowsmart.store and make purchases from us.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and password when you create an account
• Billing and shipping address for order fulfillment
• Payment information (processed securely by Stripe — we never store card details)
• Order history and purchase preferences
• Communications you send us (support requests, reviews)

We also automatically collect certain information when you use our website, including IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your comments and questions
• Send marketing communications (with your consent)
• Improve our website and product offerings
• Comply with legal obligations

4. Sharing Your Information

We share your information only with:

• Stripe — for secure payment processing
• CJdropshipping — for order fulfillment and shipping (name, address, and order details only)
• Shipping carriers — to deliver your orders
• Law enforcement — when required by law

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including SSL encryption (256-bit), secure payment processing via Stripe, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Data portability

To exercise these rights, contact us at [email protected]

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights regarding your personal information:

• Right to Know — You may request that we disclose what personal information we collect, use, disclose, and sell about you.
• Right to Delete — You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out — We do not sell your personal information. If this changes, you will have the right to opt out.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights.

To submit a verifiable consumer request, contact us at [email protected]. We will respond within 45 days of receiving your request.

11. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. We currently do not respond to DNT signals, but we do not sell your personal data to third parties.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Website: glowsmart.store