Terms of Service

1. Acceptance of Terms

By accessing and using GlowSmart's website (glowsmart.store) and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Products and Pricing

All prices are displayed in US Dollars (USD) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

Product images are for illustrative purposes. Actual products may vary slightly in appearance. We make every effort to display colors and specifications accurately, but cannot guarantee that your screen's display will be perfectly accurate.

3. Orders and Payment

• All orders are subject to availability and confirmation of the order price
• Payment is processed securely through Stripe
• We accept major credit cards (Visa, MasterCard, American Express, Discover)
• Your order is not confirmed until payment is successfully processed
• We reserve the right to cancel any order for any reason

4. Shipping and Delivery

We ship worldwide. Estimated delivery times are 7-15 business days for standard shipping. These are estimates and not guarantees — actual delivery times may vary due to customs, carrier delays, or other factors outside our control.

Free shipping is available on orders over $50 USD. Shipping costs for orders under $50 will be calculated at checkout based on your location.

5. Returns and Refunds

We offer a 30-day return policy. To be eligible for a return:

• Item must be unused and in original packaging
• Return request must be initiated within 30 days of delivery
• Proof of purchase is required

Refunds are processed within 5-10 business days after we receive the returned item. Refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

To initiate a return, contact us at [email protected] with your order number.

6. Product Use and Safety

Our beauty tech devices are designed for home use by adults. Please read all included instructions before use. We are not responsible for injuries or damages resulting from improper use of our products.

Consult a healthcare professional before using any beauty device if you have: skin conditions, implanted medical devices (pacemakers), are pregnant, or have any medical concerns.

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of GlowSmart and is protected by copyright law. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

GlowSmart shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

9. Governing Law

These Terms of Service are governed by the laws of the State of New York, United States. Any disputes shall be resolved in the courts of New York County, New York.

10. Contact Us

For questions about these Terms of Service, contact us at:
Email: [email protected]
Website: glowsmart.store